I was phoned by the DMC, apparently Vodacom's debt collectors, who claims i have an outstanding account with vodacom, according to my knowledge i have never had an Vodacom account. i explained it to these people, and even sent them an affidavit stating the above. nothing has been done and they keep ...
My current contract was in another person's name and that contract expired on January 2014. I contacted Vodacom to take out a new contract in my name. I explained that I wanted to use my existing number and that my existing number's contract was in another person's name which expired in January. I ...
So on 19 November 2013 I wrote a complaint on here for our friendly cellular service's eyes. It was regarding the names on our invoices when being sent to us. We have just received the latest invoices, and voila, abra cadabra, but still it is wrong. They only changed the one now to the other ...
I've Made many requests via telephone and e-mail for Vodacom to change my debit order to my new bank account but so far they ignored every request to do so. They keep trying to collect from my old bank account just raising the balance with unpaid fees. It's been 6 months already and still no effort ...
I have simply requested on the 3rd of jan for customer care on 082155 to deactivat bb10 as I have downgraded to a 9360 from a Z10, they had informed me that this would take 24hours which I then waited with no result, after numerous calls I've had no satisfaction and calls being dropped whilst in ...
A SIM Swap was allowed by Vodacom without my permission, only after reporting it in HelloPeter was something done, but only half done. They said they transferred my airtime and data but only the airtime was transferred from the old SIM. I am still waiting for the data to be transferred, so far its ...