In April 2013 my son was robbed of his phone at Gun point in Midrand, I immediately phoned vodacom customer care to have the phone black listed and the sim card blocked, to my suprise this year I was pagging through my whatsApp contacts only to find the number is still in use by another person. ...
On 30dec I complained about the second contract that I never approved. On the 1st of January I received a call from vodacom and they promised to cancel the contract immediately. This morning vodacom billed me R465.50 instead of R160 meaning they also debited for the contract that I queried. I'm on ...
I have been experiencing billing issues with Vodacom since before Christmas! My account has been debited incorrectly REPEATEDLY!!! I have contacted them at least 10 times & was promised a call back by several people including a manager!! So far? not a single email, sms or even phone call (as ...
Airtime data bundles purchased by consumers get from them by Vodacom after 30 days or the last day of the following month when such data is not consumed. Vodacom abuse its consumers by selling data but void such data not used in a very short time limit. Apart from airtime being unfairly expensive ...
Received a sms and mail from vodacom that I'm due for an upgrade. with my actual day of upgrading I went to the local vodacom shop. My average spent on my contract monthly is roughly R900 - R1200. I'm currently on a talk 240. Requested to upgrade to a red advantage package for R999 because I'm ...