I logged a complaint with Vodacom and on Hello Peter on 18 December regarding the fact that Sasolburg branch had not submitted my OBF and expected me to now wait 3 weeks for my phone. I received an automated response on the same day which said that i would be contacted within 3 days. On 24 December ...
I work in a call centre environment and I always hold my suppliers to the same standard I provide my clients with. Unfortunately, majority of the time, when contacting a call centre, you rarely get service. Dawood... I wish there were more people like you. Your service was excellent! You were ...
I got an iPhone on contract with vodacom in december 2012 last november all of a sudden the phone just went dead. I took it in to VodaCare Jabulani mall. First i was told that i would have to pay for the phone since it was out of warranty. I told them that the phone was still under warranty. They ...
I have a close friend that is currently on the South African research base on Marion Island for a year long mission. With Marion Island being so far off the coast of South Africa, there is obviously no cellphone reception available. There is, however, satellite Internet with WiFi access in and ...
I lodge a complaint with Vodacom and on Hellopeter regards to their poor service. I contacted Vodacom yesterday and spend 30 minutes with them that they will mail me detail (Nothing). They are easy to blacklist clients but never want to assist them to sort the problem that they cause. They easy to ...
After placing an order for delivery for a Samsung Galaxy S4 Mini and waiting ages for delivery, Vodacom further activated my prepaid sim card instead of giving me a new line for the new phone. My prepaid sim card which is in my Blackberry phone is not a microsim and hence could not fit into the new ...