I live in Zambia on contract and have 3 sims on pay as you go. I keep one on roaming for cellphone banking, etc. One is used for data in SA and I have my email linked to it. This number was deactivated on the 30/12/2013. Customer service said it would be reactivated but I would have to recharge ...
After incorrectly debiting my account for a migration fee which I was never supposed to be billed for Vodacom are still giving me the run around after almost a month. I have lost count of the number of times I have called the call centre wanting feedback only to be told they are still working on ...
I have been into the vodacom store at clearwater mall to speak to the manager as per my previous complaint. I was billed for extra data usage to which i disputed. i asked for an itemised billing which i have still not received. i also asked for my contract to be cancelled as i was given incorrect ...
I went to Europe for business in June 2013. I am aware of the phenomenally high roaming charges & reserved myself to a handful of connections at extremely short intervals. Regardless of the fact that I barely had any form of connectivity (discounted affiliated signal or any other for that ...
I went into the vodacom 4 u store on saturday the 4th of Jan 2014 to do a sim swap. 5 days and about 20 calls to them I still have no phone as the card is not active. Nobody at that store ever calls their customers back not only is the service in the store terrible but there is no after sale ...
I upgraded my phone. Received the best and fastest service. Lesejane and Sam were so helpful. Excellent service. Regards, Chrizelda. ...