I am fast losing my patience with Vodacom. I have tried numerous times to settle my so called outstanding account with Vodacom but when I go into the store they are unable to find any record of my account despite searching under my number, ID number, new phone number, address... now a lawyer left a ...
Just received an sms that i used 413mb of data in December. Bull!! I allegedly used more than 300mb in November, so I kept a close eye on my available balance last month. You'll see on my bill that I used the *111# command a number of times and not ONCE was I over the limit. I don't believe that I ...
My My Vodacom internet profile has an issue, User name and cellnumber of some one else is showing in my profile, dodgy?? Logged a call 2 days ago, still no feed back. Been trying to phone Vodacom customercare on the 082111 number, no one answers!!? phoned 3 times yesterday, tried again this ...
Bunch of liars. I am paying R450 a month extra sundry charges for using my phone. The deal was R900 including the phone. Went to the store because customer care said only they can help me. Went 11 Desember 2013. They were not open 9:30. Me and the cleaning lady were standing outside. There were no ...
I was invoiced over R170 for a service that I did not subscribe to. Apparently if you do not OPT out and SMS STOP to these SPAM sms's then you are automatically subscribed to the service. This is a criminal offence and I would like to see proof that I initiated the subscription. I recently read an ...
I bought a new phone on Saturday 4 January 2014 at the game in woodlands and was assisted by a Vodacom consultant. He informed me that if I do a sim swap I would be able to retain the data bundles that he suggested I purchase before doing a sim swap worth R270. On the same day I phoned vodacom ...