Absolutely terrible service from the Sandton Repair Centre. Checked-in my phone for repairs at the beginning of December, received an exchange phone on the in the first week of January only to find that it didn't work. The consultant assured me that it would be a 48 hour exchange as the replacement ...
I had a Vodacom contract which I cancelled early and continued to pay off the amount owed to Vodacom as per the statement received every month via debit order. After completion of paying the amount appearing on my statement and stoping the debit order, 6 months later I receive a letter from MBD ...
In November 2013, I started receiving calls from a Vodacom automated voice telling me that I owed an extra amount and giving me options as to how I wanted to pay. No explanation as to why the money was owed. No option to speak to a human being. Calls came every day several times. Eventually I ...
I recently upgraded my iphone to a smart S plan. As advertised on their vodacoms website it comes with 500mb free data for a limited period. Went to the sandton city vodacom 4 u branch, asked for the same package and if offered with the same special data offer and was told yes. I took their word ...
In the beginning of December I experienced problems with my vodamail and was advised to reset it which I did. It then worked for a few days and not again. Bearing in mind the two e mail addresses in question are all business e mail addresses which are vital to the running of my businesses. It has ...
I posted a report on Hello Peter on 31 December regarding Vodacom's poor handling of a Deal Match. I was contacted by Adnaan van Heerden who is responsible for handling my complaint. Eight days have passed since Adnaan took the case and I have neither had an explanation nor an apology why my ...