I am still awaitng for vodacom to process my refund. i have called their call centre serveral times and they inform me that it will be done The case was logged on the 12/12/2013 ref. 53-T9517-7LNV8. please provide feed back. ...
I went to the vodacom shop in Tygervalley on Monday the 6th of January to upgrade my account and was charged extra fees without being asked whether I could do this myself or being told that this would cost Rx amount. What happened was is the individual told me that he is going to transfer all my ...
It is now a whole month later since I started my complaint, with about 6 responses from your side Each time with a different person - I find your service beyond shocking and incompetent!!! Let's try again. I received a statement for account number B0152308-8 on the 3rd of December 2013 for R2, ...
I was subscribed unknowingly to a content service on my data contract. VODACOM takes no ownership for this yet they BILL me for this service?.. They pass the blame onto 3 party companies stating they cannot do anything or pass a refund yet the 3 rd party company in black and white have confirmed ...
I have have a vodacom contract customer for the past 2 years as I was using a blackberry touch. Recently in August 2013 I was happy to upgrade to a Samsung Galaxy S4. Our initial agreement with Vodacom was that they will deduct R515 from my account & on the 19th December 2013 Vodacom deducted ...
I have previously posted a query around these called vodacom who charge clients for things they didnt ask for. I still haven't received any clarity around this and I am still waiting for someone who can make a decision to call me and resolve this issue and also pay back my money!!! I hate bad ...