Dear Customer, Your Service Request has been assigned as S3-04S3W-W6ZUD. Thank You. Vodacom Retentions, 0821958/9. Please check that reference and get back to me! ...
My business account has been incorrectly debited for a vodacom cell phone contract for a year. The amount being /- R1800.00. I called the accounts department last year arround May and was told to fax through my bank statements as well as a recon of the illegal charges debited through my business ...
I purchased airtime on Saturday, 4 January 2014. I made 2 phonecalls that day, and when I tried to make the 3rd call, all my airtime was gone!!! My problem is as follows: 1. Tried calling the customer care line - I inadvertently pressed the wrong number to be assisted in the language that I want - ...
Vodacom must be ashamed!!! I put in my complain on the 3 November, 21 November, 13 Desember 2013. They even phoned me on the 25 Desember twice. and no SERVICE!!! they only phone with promises on the same complaint and the ending up with a sms to me with a new complaint nr and I have to RATE THE ...
On 12 November 2013 I submitted a report explaining that I do not have any intentions to extend my contract after the expiry of my current contract. To my suprise end of December I was still charged for the full month. Moreover I also reported that I did not take up the second contract with cell ...
WOW I am really shocked at how Vodacom actually treats there customers and does not even respond or acknowledge there wrong. I complained on the 24th December 2013 regarding vodacom and the level of service I have received from them and too date no 1 has contacted me or even told me what is ...