So you guys have developed all these fancy LTE technologies which is very nice except for the fact that I cannot even use HSDPA properly for 10 minutes without my internet access disappearing. Now this is definitely the last time I bought any of your junk. And nothing has been done about my ...
I applied for a new contract and cell phone on the Vodacom direct website. The advert said the phone comes with a 8Gb SD memory card. When they phoned me to verify my application I was informed that they are out of stock of the 8Gb memory cards and they will have to put the application on back ...
I have had a Vodacom account for over 12years. I am disappointed at the fact that I had to cancel my accounts with Vodacom due to the utter lack of service and respect for me as their long standing customer. I initially cancelled my contract on 28 August 2013 and made the payment as per their ...
We spoke to a Vodacom technical centre regarding bad reception. We have 3G in my house and Edge in my office on the same premises, and was promised that they can install a antenna in the office, and that it would take 21 days. This conversation took place in November (middle) and nothing was done ...
I raised a complaint with Vodacom over an upgrade enquiry on 1st December 2013. I received no feedback until end December when someone called to say that they had noted that my complaint was still open. They were not personally able to assist but they would get the responsible person to contact me. ...
My wife renewed her contract about a year ago and moved from the old Blackberry to the new BB Z10. She was informed that the new BB does not work on BIS, but uses data like most other smartphones. She was comfortable with this, but Vodacom did not cancel the BIS costs - I think this was just wrong. ...