I changed my bundle from Weekender to Top up. I was informed I will be paying R209 but later discovered I was paying R65 extra. I lodged a querie and even told them to listen to our conversation to prove I was never told about R65. I received an sms with reference S3-TBK2K-K2QJN on 31 March 2013 ...
At the end of December i received a massive bill stating i had used around R4000 on data. This amount is excessively larger than any bill i have received for my cellphone. What makes even less sense is in that month i had purchased 2GB's worth of Data Bundle's on top of my monthly 500MB's. so ...
I went into a bank and paid Vodacom directly as advised so by one of their consultants. The consultant had clearly mentioned in November that they could not set up a debit for that and i needed to go into a bank, which i have done. When i went into a Vodaocm store they said i could not reactivate ...
I upgraded my phone contract less than 4 months ago and received a brand new HTC ONE cellphone. Within two months the camera's photos started displaying a purple hue. I took the phone to Menlyn repair centre on 5 December 2013 where it was sent in for repairs (job number 9438763). It is now more ...
I have been waiting for my phone to be sorted out since 28th November. I cannot believe the shocking customer service. They have till the end of the week and then I will upgrade elsewhere. This was the last I heard and now e-mails are not been answered or their landline. May I request that you ...
Had issues with my Vodacom account since October 2013 and the best part of all is Vodacom made the mistake on their side. I phoned in numerous times and all the consultants I spoke to did not even give me a chance to explain where the problem was, their response to me was "well you just have ...