After upgrading my cell phone the minutes and data were not loaded. After days of phoning into the call centre and the issue being put to a senior consultant I eventually travelled 60mins to the head office where I was met with terrible service. So terrible they couldn't even guide me in any ...
I THINK THIS IS MY FOURTH VODACOM HELLOPETER COMPLAINT AND STILL NO JOY. I HAVE REFERENCE NUMBERS BUT MY COMPLAINT IS STILL NOT RESOLVED. GOT A MESSAGE THAT SOMEONE WILL CALL ME BUT THIS NEVER HAPPENED. ...
I have logged a complaint 3dec2013, i still have had no response. Vodacom debited R3000 from my December pay and it was only to be 1200.they billed me for data use but i have an active data bundle (a 1 gig).this is the third time it happened and they have taken money that i don't have.its ...
Weet nie eers waar om te begin. Hulle het net uiterse swak diens. Eers laat weet hulle my rekening is agterstallig. Dan bel jy hulle dan weet niemand iets daarvan nie. Dan trek hulle geld van jou rekening af en as jy dit query sal hulle jou terug bel. 3 dae later nog niemand het my gebel nie. ...
I've been trying to register on MyVodacom for the past 3 weeks, password issues then accounts get blocked, in short I have phoned the call-centre on 6 occasions and they keep telling me that they will reset my password. THIS IS NOT HELPING VODACOM please can someone competent resolve this issue!? ...
I have tried to upload data on my phone. I wanted to upload 2 GB of data an instead by accident i have pressed 2 witch were 10 GB for R 1400.00. when i saw that i have made that mistake i immediately phoned customer care telling them my mistake. The Lady were very Friendly and told me that she will ...