I received my phone back yesterday from Vodacom Key West. Job card indicated I need a new battery. The person who returned my phone said CATEGORICALLY that they did NOT have any batteries in stock for my phone. I drove around to 3 other Vodacom shops in my area to hear exactly the same answer: ...
Why is Vodacom still billing me on something I have requested that it be discontinued. I logged a call again after noticing that I was charged for content services after indicating to VODACOM that I will not in any way be responsible to pay WASPA any of my money after requesting a refund from them ...
My phone had been out of my vehicle via forced entry. No windows or locks were broken, the door wasnbent open using a screwdriver or a similar object. To repair my door I simply had to bend it straight myself. I have reported the incident, had it investigated and provided a statement to the ...
2/01/2014 I0605655 0191829989 VODACOM SP -557.33 On the 2 January there has been 3 debit orders run on my account for the same amount (above). I dont understand why there was 3 orders run on the same day for the same amount. The debit orders was returned and i was charged 3 x the bank charges which ...
A while ago I helped my daughter to get a contract. She was hospitalized for 3 months and did not work for over 1 year. In hospital her phone was. I when to report at Vodacom and changed her number. She never used the contract because we could not get a sim card if the account is not up to date so ...
It has been two weeks now of waiting for a response from Vodacom and Vodacom East rand mall as to what is happening with the cancellation of my contract, this is not acceptable why does it take so long for a Vodacom person to contact me to let me know what is happening and keeping me updated with ...