Early in December I bought a Internet data bundle, using my cellphone. This was not activated and I phoned customer service, they told me that the bundle did not go through and activated another bundle I told them this had to be ONCE OFF and I only wanted ONE for now, I will get another one if and ...
I went to vodacom to get a phone contract, as they went through the process they found out that I had a contract already with vodacom. Which I was not aware of!!! I headed off to customer care for assistance and explained to them what happened. The lady at Sandton Square said, customer care were ...
I have tried to contact the call centre three times today regarding urgent information that I needed. In total I have waited 45 minutes for someone to answer my call... ...
I took out a new cellphone contract with vodacom. I was phoned by a consultant from Elite Mobile. I placed my requirements (phone with bbm, also if I will be able to port my old cellphone number). The sales person was so addament in selling the product that he promised me everything. He sold me a ...
Hi, I bought a tablet at the end of last year. I have been receiving a daily sms "Vodacom Give Happy" SMS. I did not give them permission to send me this sms's. So I logged a call with them and I received an SMS back that the problem was solved. It was not, so I logged another call. It is ...
I recently upgrade to a new phone with Vodacom and wanted to insure my phone via Vodacom. I went to their website and followed the directions given there to get more information about the insurance offered - dialed *111# and then chose the relevant services and insurance. I was even given a ...