I have two cell phone contracts. One has expired in June/July 2013. I went into the store on two occasions in 2013 to convert the expired contract to pre-paid one and nothing was done. I also tried to get the debit order details changed with no result. Currently its still going threw my previous ...
I have recently taken out a Contract with Vodacom for a Samsung Galaxy S4 Mini and I noticed that all my calls I received were showing unknown number. After calling the Vodacom call centre, they told me I have to activate it for a fee of R9.50 a month! This made me extremely upset. I have been a ...
I am getting billed every month for content services that is going of my account that I did not subscribe to. I unsubscribe it but the a day or later somebody is subcribing it again. I am a business account and have phone Vodacom more than ones regards this issue and now one can help me. I don't ...
Since i have purchased BIS from Vodacom on the 28th Dec 2013 and until today it is still not connected even after they have confirmed on their site that it is connected. I have called their call centre for over 50 times since the 28 till today the 9th but i am not getting any help from them. The ...
After waiting and complaining and sending and phoning Vodacom with numerios queries, I reported my complaint on hello Peter, thi staff member of Vodacom phoned me and appologized about everything that happened and said he will phone me back in 5 minutes.( after this is one of my complaints is that ...
My mother took out a contract for me. I was offered the option to pay R10 more per month to receive 1Gig of data for 6 months. I took the offer. Then realising that I wasn't getting the 1Gig I phoned to enquire. After leaving him, being Shane, the store manager, a message to call me back he never ...