Vodacom - A GIGANTIC ROBUST COMPANY with undersized puny service I could post only one of my complaints (November 2013) compelled to do so since I had received no outcome from ANY of the several call centre consultants I lodged complaints with and neither from the e-mail sent to customer care. The ...
Since October 2013 I have been struggling with Vodacom. I got a response to buy my face after I had written to icasa and Hello Peter but I am now back to square 1. My husbands account is soft locked again. Vodacom has promised to pass on credit of about thirty something thousand on the account ...
When my Vodacom contract expired, I sent an email on 2 Dec 2013 to Vodacom Customer Care to request for my contract to be cancelled. After emails from and to Aashiqah Gire (Customer Care eService Team) to confirm all my necessary details, I received an email from Rozario Engelbrecht (Customer Care ...
The gross negligence of some of the vodacom callcentre operators, the attitude and the continued threats and harassment has made me a very unhappy and angry customer. I have paid all my monthly contract fees each month only to be insulted by vodacom employees through their actions and inaction. It ...
After several attempts to get feedback regarding the cellphone contract that was confirmed and concluded by Vodacom forensic services on the 23rd of Dec 2013 to have been upgraded in November 2013. I was notified that the reversal was going to be done with 7 to 14 days. I got an email on the 29th ...
There is no Vodacom network reception what so ever when im at my apartment! My messages are always delayed, my internet speed runs slow (even when its on 4 G), and calls do not come /go through at times. ...