You guys REALLY know how to people off! I spent 3 hours at Vodaworld, last month, trying to resolve my wifes account only to get an invoice this month AGAIN for all the cancelled services!! And no rebate on the incorrectly billed 40Meg bundle, at R85pm for the last 2 years, as promised! ...
Can Vodacom please have a look at my latest billing for the BIS on my account? The BIS was not even 30 days active and yet the bill is R110 for BIS used while the tariff is R59 per month. ...
Vodacom has not replied to me emails or phone calls and they refuse to exchange my phone as they say ive bad it longer than 6 months. Its been replaced 4 times in last year. No one has called me to let me know whats going since i placed a complaint here on hello peter. I dont want a new blackberry ...
And once again the prize for most useless customer service goes to... VODACOM!! Firstly, I've just realised that I'm still being billed for Blackberry BIS which I deactivated almost a year ago. I was told the service was deactivated when I upgraded my account and switched to Samsung... This was ...
I've been recharging my account from 03/01/2014 to the 06/01/2014 and my airtime just vanish without even making calls. I recharged and bought 30MB of data several times and it didn't last a day. I recharged with R55 on Sunday around eleven used R29 to buy Data 100MB and by 16h00 the AIRTIME AND ...
Two days ago i phoned 0821959 to enquire about available packages, but i was only due for an upgrade 1 Feb. Jabulani said i can upgrade now, and i asked him if there would be any charges applicable, because its early. He said hed speak to his supervisor to reverse the charges and nothing would be ...