After months of struggling with Vodacoms incompetency, I am NOW at the point to move over to another service provider. I know we are in Africa people - BUT really? Is this how you speak and treat your clients? I have been running around waisting my time and money to try and get my phone to work. ...
Good day, I have been a customer of Vodacom going on 8 years. My average bill thus far was plus minus R250 a month. I bought a Samsung S4 cash as I was due for an upgrade on 14 December 2013. I then changed my contract to accommodate the data usage factor. I was told though that the new contract ...
My 3G contract expired at the end of October I phoned twice to confirm this as I didnt want to renew. I have now been charged for November, December and January. I have spent 30 mins listening to a call centre and then cut off twice... and they are a so called communications company. I have been ...
Thank you so much to Vodacom for sending gifts everyday for the last month: either 500 smses, MB or other to use for the day at only R0.50 for pre-paid customers. I have always been satisfied with your service & offers that I appreciate very much. ...
I am having a problem with my billing. It is only the 9th of January but my bill reads R1711.43. I don't understand the amount that I am charged for. Please let me know how I can be on R1700 in only 9 days and but on the My Vodacom app it shows that I am only on R556. Someone is definitely trying ...
Logged a complaint 7 weeks ago, received one phone call promising heaven and earth. 7 Weeks later issue still persists. How long can it take to fix? Received one waste of time call. Nothing after that. How long can it take to investigate an issue? ...