I just want to say that Deborah has restored my faith in Vodacom. Deborah Nhlapo, Retentions Consultant in Midrand assisted me with great professionalism and efficiency. She went the extra mile. I am so grateful that Deborah works for Vodacom. Everyone the the call centres should take a page out of ...
Dear Sirs I recently registered for roaming before I left for Nambia and Botswana. When I was in Shakwe in Botswana and Rundu Namibia the roaming function was unavailable and it did not work whatsoever. I object to pay for a service which was unavailable and therefore request a credit of R230.44. ...
Vodacom cannot treat their customers failry cause i have two contracts with them and today (09/01/2013) called 0821905 and spoke to Thantswa at 9:00 and asked for statement and after i have asked question to the Agent she told me that my three contracts where deleted without my consent or any type ...
I went to vodacom outlet in Polokwane Mall of the North Game store, Spoke to Asanda, and requested a top up R179 contract on blackberry, to my suprice when debit order went off it was more than the R179, when i enquired they said they made a mistake by putting it as a weekender contract type and ...
I upgraded myblackberry in november and the bis was included in the contract but somehow the person who processed the upgrade removed the bis. I have been to the store 3 times now already to have this fixed and even spoke to the manager (Sarel Coetzee) he promised to phone me back and never did and ...
After two complaints already, various emails and calls, my phone has been at the ARC for 6 day's already, when I phoned earlier they said they are sending it back not fixed as the Customer Service dept didn't deleted find my iphone. I did it and ask that the phone needs to be repaired, however they ...