I migrated my account from one plan to another on 1 jan. i now have no airtime according to them (i am on a contract so not possible) and am now abroad and i cannot make or receive calls or sms's. so if something is going on in my bank account i wont know. emails, calls by my wife to customer care, ...
I signed up for a new contract with Vodacom (I kept my old prepay nr) with this nr I never got any SMS that I won with Rica R500.000. 2 Days after I signed up I got the spam sms. I think that can't be a coincident! ...
Vodacom erroneously gave me a new contact instead of an upgrade on my existing phone, The new phone was delivered via RAM couriers and I returned the same via RAM to Vodacom and requested that the new erroneoous contract be cancelled. All I wanted was an upgrade! Not a new contract witha new ...
I was contacted by a sales consultant from Vodacom wanting to offer me a cell phone. I kindly told him I am not interested. He then offered me a data bundle. I told him again I am not interested. He asked me which data bundle I have and I told him I have a 1gig data bundle for R99 per month with ...
Exactly a month ago 10 December 2013 I was sold a laptop contract by an agent from Elite mobile. I receved my rooter and sim on the 23rd December and to date have not received the laptop. I know over the festive season most companies close for the few weeks and was not too worried when by the end ...
I went in person to Vodacom Sandton Sq on 01 Nov 2013 to cancel in writing / provide 30 days notice on 2 contracts that had expired. Vodacom only converted one to pre-paid, not the other as requested. Vodacom have overbilled me approx R 600 as I am still being billed but this should have stopped in ...