GOT INVOICE FIRST FOR r6 785-29 AND THEN FOR R13 116-61. REQUESTED itemized BILLS FROM April 13 UP TO DATE FOR 6 MONTHS. NO REPLY. WANT TO KNOW WHERE THE AMOUNT COMES FROM. ...
I took a contract in November 2013 with Elite Mobile, a vendor for Vodacom contracts. The contract is that I pay them R99 every month and they send me R99 every month for 24 months, I was sent a new sim card and I told them I don't have another phone I want the contract on my own number which means ...
I recently received my billing statement from Vodacom of which I was billed R1230 for my december statement. I lodged a query with them the same month where I questioned the amount because my avarage spend is usually between R600 and R800.Also the R1230 is only for Data usage, its reported on the ...
I keep receiving smses informing me that I have new mail. On average I receive 50 smses per day! Whenever i try and log into my vodamail address I get a message that says "The login details entered are incorrect. Please verify your Username and Password and try again." even though I'm ...
On 8/01/2014 I took my Blackberry 9900 for repairs as per my Insurance agreement with Vodacom. I also needed to be contactable & decided to enquire with regard to purchasing a new handset as well. I was "assisted" by Steven & sat down with him for just over 2.5hrs (filling out ...
Upon booking my phone in for repairs with Vodacom customer care at the Gateway Shopping Mall, my phone was sent to Johannesburg against my request. They then did not want to honor the warranty on my phone citing physical damage when there was none. I was then quoted 5000 to repair it, a quote which ...