I upgraded online on the 13/06/2012, the phone was delivered. A month after receiving the phone, it froze and refused to work. Took phone in for repairs about 4 times and it does the same thing. Vodacom refuses to replace faulty phone that they cannot repair, this is clearly a manufacturing ...
Hi, I have tried to get hold of anyone in the Vodacom Call Centre, but no such luck. The IVR gives so many options and then effectually when I can press 0 to speak to a consultant, I just get cut off. Can no simpler way be implemented to the customer to get to speak to a consultant. The problem I ...
For the past 24 months we having experiencing network issues. We have complained numerous times to Vodacom regarding the problems, nothing was done until November last year. Vodacom had installed an antenna at my residence. However we are still experiencing network issues. Clearly the antenna isn't ...
After many phone calls and false promises and ineffective communication from one consultant to another and many different responses, I stopped payment for which I was once more debited for a contra ct I dont have and will now cancel the debit order permanently until this query has been sorted out ...
My Blackberry Services are not working!!! I try calling vodacom but there is no answer!!! I have 2 contracts and will now be cancelling both and going to mtn as Vodacom is useless!!! I also demand a refund on my BIS Subscription ...
For whom this may concern My complaint is concerned with the service I did not receive (as stipulated by the contractual agreement) on a HSPA USB internet dongle product ("MyGig 1 Promo@R99 24month TopUp contract"). Accordingly, in exchange for the R99 debit order deduction per month ...