My Blackberry's internal memory failed, apps were crashing and the signal was dropping. I tried upgrading the phone to see if that fixed the problem however the upgrade also failed. I booked my phone in at the Vodacom Care centre in Gateway, Durban at around 9:30am, job no: 8487515. At 3pm I was ...
I always buy the blackberry bundle for R59 and this is supposed to last for 30 days but it always expire way before the 30 days. This is not only a bad service but it's criminal as well, daylight! ...
I upgraded online on the 13/06/2012, the phone was delivered. A month after receiving the phone, it froze and refused to work. Took phone in for repairs about 4 times and it does the same thing. Vodacom refuses to replace faulty phone that they cannot repair, this is clearly a manufacturing ...
Hi, I have tried to get hold of anyone in the Vodacom Call Centre, but no such luck. The IVR gives so many options and then effectually when I can press 0 to speak to a consultant, I just get cut off. Can no simpler way be implemented to the customer to get to speak to a consultant. The problem I ...
For the past 24 months we having experiencing network issues. We have complained numerous times to Vodacom regarding the problems, nothing was done until November last year. Vodacom had installed an antenna at my residence. However we are still experiencing network issues. Clearly the antenna isn't ...
After many phone calls and false promises and ineffective communication from one consultant to another and many different responses, I stopped payment for which I was once more debited for a contra ct I dont have and will now cancel the debit order permanently until this query has been sorted out ...