In September 2012 The contract was moved from another company to mine and the request to move to a lower package (500) was also made. The contract was moved but the the package not lowered. All the docs and forms were sent through as requested but was not informed that this was not done. The line ...
Vodacom has become really pathetic and I have never had such terrible service!!! I upgraded my contract and then what I was told was completely a lie... I am paying over 500 Rand from R 369 and now they Don't want to assist me, I want this to be corrected!!! Is this how you trap customers... Its ...
I have called the call centre last night, wanted to confirm if I have a subscription on my cell phone, because my airtime is going too fast, I have a prepaid cell phone. the consultant could not assist because I failed to answer the security questions, I asked to speak to the Team leader which is ...
I just received my monthly billing from Vodacom and found a extra 3 and a half pages of vlive billing. I called Vodacom and one of the consultants told me I now have to go onto Vodalive site and unsubscibe to something I never subscribed to in the first place. How dissappointing for us old Vodacom ...
Never in my life have I experienced such incompetent service. I posted a complaint on Facebook on the 27th December after Vodacom debited my partners account incorrectly by R4100, after talking to a staff memeber who do not have the slightest comprehension of debtors and creditors I was transfered ...
Vodacom is a total rip-off, no-one can disagree with that, but you took it to new a new level. I went to get my iphone 5 16gig, but I was informed on a Talk 120 I have to pay R280 per month extra for the phone and Talk 240 R290 per month. You are insane. How can you justify customers! You better ...