I logged a call for bad network coverage 1 year ago, s3-lr43p-pkl31. The issue is up today the service has not been improved even though you have made promises that you will install new equipment. Other residents have logged a call also and we still not attended to. The question is when will ...
This is the second time that we are complaining with regards to the subject line. There was a response on our first complaint by Andre Venter, a customer service supervisor. The response didn't resolve the situation, and what he claims is standard practise did not happen, hence the complaint. I did ...
I do not understand when you confirm in writing that my contract will be cancelled and converted to prepaid on the 10th of January 2013 and not action this. When calling the cancelation department to find out why my contract as not been converted and cancelled the consultant Patricia confirms this ...
I have written a report to Vodacom complaining about this but to no avail. No feedback. I have been receiving sdult content sms's which I did not subsribe for! This is my second complaint regarding this type of communication. If it happens that I am billed (like the previous time) for this filthy ...
Hello I would like to thank Siphokazi Dingana &Mogamat Noor Jacobs & Clearance September. I upgraded my cellphone contract online. My new phone was delivered to me real fast, a Micro SIM card was included as whoever handled the upgrade had the intelligence to know that my old registered SIM ...
I live in Vaalwater, Limpopo (The western bushveld) I operated a small computer support business from my farm. I have 4 Vodacom contracts totalling 15GB of data per month. The Vodacom cell tower frequently goes off-line for long periods of time. This occurs several times a month and more frequently ...