I placed a complaint regarding Vodacom on the Hello Peter website about a month ago. In the meantime they have supplied Hello Peter with 2 generic responses stating that they are looking into the matter and that they will be in contact with me. None of this has happened. NO ONE has phoned or ...
I have asked in September for my line to be opened for international roaming and had to pay R5000.00. I have payed the account when it came. I have now been trying since October to get the refund of the R5000.00 payed back into my bank account. When I do get hold of an consultant I am promised that ...
I Upgraded my line on the 18th of December 2013 and i have been contacting upgrades department almost every 2nd working day to find out when will my handset going to be delivered. Only to be told by Tsholofelo yesterday that the warehouse is closed due to technical problems and i have to wait for ...
I have now spoken to 6 people over a period of 12 minutes. 082 155 082 155 082 1946 082 155 customer care??? All I want to do is dispute my data bill for December. I have been put through to 7 different people! How can you be such a huge company and yet I cant simply phone and make a data dispute? ...
I opened up a 1 Gig Top Up contract at Game Boksburg with Vodacom. The contract is R299 per month were you get 1 Gig of Data per month. When that finishes, you are able to either top up or wait for the next month. I remember that I specifically signed for that. I checked the balance and see that my ...
One of my Iphone's speakers was faulty. I have given it in at Vodacom Repairs Century City on 30/12/2012. I've received it back on the 08/01/2012. At home I discovered that the "new" phone according to the shop, I've received is also faulty. When it vibrates it has a rattling sound. ...