My Blackberry Services are not working!!! I try calling vodacom but there is no answer!!! I have 2 contracts and will now be cancelling both and going to mtn as Vodacom is useless!!! I also demand a refund on my BIS Subscription ...
For whom this may concern My complaint is concerned with the service I did not receive (as stipulated by the contractual agreement) on a HSPA USB internet dongle product ("MyGig 1 Promo@R99 24month TopUp contract"). Accordingly, in exchange for the R99 debit order deduction per month ...
I cancelled a Vodacom cell contract prematurly in October 2012. I paid /- R1300 for this to take place. On the 31st of December another installment went off. After contacting them today they confirmed that the contract was not cancelled. How incompetent do you get?? The person who I took the ...
I have been a loyal customer since 2005/ 2006 and Vodacom never hears from me as I have always been happy with their service. My debit order runs and that is it. I don't contact them usually as everything runs smoothly. My phone went in for repairs and I was told it will cost me R1100 to fix it. It ...
I have been trying to change my debit order details for my vodacom account from my bank to my husbands bank for over 3 months now!! I have faxed and emailed through the required documents at least 5 times!! Each time I realize that they are still debiting my account, I call the call centre and get ...
Vodacom January Edition offers came out on Monday 7 January. On page 29 a Huawei Ascend G300 was advertised with a "limited stock" note. Since Monday morning I have been phoning several branches trying to get this phone only to be told the warehouse is closed/offline for 2 days and no ...