Hi, I have no service, no BIS and no 111 service If my apps connect (which none currently do), you do bill me for the costs incurred because I have no BIS... yes we had that battle last time. I cannot contact Vodacom, I switched off my phone pulled sim, battery and waited 5 min. Put it back in and ...
On 4 January I paid for a number port and activation of a new contract. Today is 11 January and I have still not had this done for me but have been told daily that it will be done... during the week the contract was activated on another number "by error" My husband is self employed so ...
I recenetly did a upgrade on a blackberry thinking by getting a new blackberry i wont have ISSUE's with BIS. Well sadly the same is happening, i pay a BIS fee the phone is under contract but yet my BIS always have issues or it doesnt work, this is pathetic. I call to the call centre and they change ...
I've been trying to phone them since this morning 10h00 because my bis is not working. Recharged bis a week ago so there must be a problem on Vodacoms side! The first few times i phoned the phone disconnected me between 2-5 times. Eventually i got through now i have been holding for 25 min and ...
Today i phoned to do an upgrade after holding looking for the correct package i finally agree to the Smart Standard Package which was told to me that it was R399 per month. After doing the migration we were ordering the phone which the agent then said how much is the pacjage again so i said to her ...
No Blackberry Service been trying to find out at Vodacom what is the problem now for more then an hour but no one answers the calls!!! If they know there is a problem why not leave a message for customers now they just put your call back in line because theyve been playing the same 3 songs over and ...