I have called the call centre last night, wanted to confirm if I have a subscription on my cell phone, because my airtime is going too fast, I have a prepaid cell phone. the consultant could not assist because I failed to answer the security questions, I asked to speak to the Team leader which is ...
I just received my monthly billing from Vodacom and found a extra 3 and a half pages of vlive billing. I called Vodacom and one of the consultants told me I now have to go onto Vodalive site and unsubscibe to something I never subscribed to in the first place. How dissappointing for us old Vodacom ...
Never in my life have I experienced such incompetent service. I posted a complaint on Facebook on the 27th December after Vodacom debited my partners account incorrectly by R4100, after talking to a staff memeber who do not have the slightest comprehension of debtors and creditors I was transfered ...
Vodacom is a total rip-off, no-one can disagree with that, but you took it to new a new level. I went to get my iphone 5 16gig, but I was informed on a Talk 120 I have to pay R280 per month extra for the phone and Talk 240 R290 per month. You are insane. How can you justify customers! You better ...
I placed a complaint regarding Vodacom on the Hello Peter website about a month ago. In the meantime they have supplied Hello Peter with 2 generic responses stating that they are looking into the matter and that they will be in contact with me. None of this has happened. NO ONE has phoned or ...
I have asked in September for my line to be opened for international roaming and had to pay R5000.00. I have payed the account when it came. I have now been trying since October to get the refund of the R5000.00 payed back into my bank account. When I do get hold of an consultant I am promised that ...