Last night I activated LTE on my SIM card for my iPhone 5. The lady told me that vodacom supports this phone on their LTE network. She told me to wait 1 hour and it should be working. After two hours I phoned the data desk back and the gentlemen told me that everything has been activated and I must ...
I went there in Aug 2012 with the neccesary documents to upgrade, change ownership, cancelled the sms bundle and put the contract on my name. I also paid R150 for the upgrade. Portia assured everthing is changed I can go. I realised only in Dec that they didnt subtract my monthly subscription from ...
I am currently with MTN and decided to move my contract to a Vodacom Talk 500 package. I phoned on the sales call centre on the 14th December to order a Iphone 5 on a Talk 500. I was approved and advised by Mpho to phone MTN and cancel my contract (30 days notice). She promised to phone me back in ...
I bought Nokia Lumia 920 on 20/12/2012. I statered using the phone on the 22/12/2012 because I ported my MTN number to Vodacom. The phone was on and off because of the network, It would be fine for about 2 hours and I had to take out the sim card and put it back again for it to be working. On the ...
Good day, I have tried to contact Vodacom via the email address; but received no response. I have called their 111 number on Tuesday morning and received feedback that the catastrophic disaster of losing my pre-paid number could be averted. Came back from holiday earlier to get this sorted and ALAS ...
I had disputed a Vodacom bill that iwas charged incorrectly to which Vodacom replied "Dear customer, we were unsuccessful in our attempts to contact you with regards to the data charges dispute. Our investigation is complete and we confirm all our charges are correct. Kind regards, Vodacom ...