Very slow / no internet since 1 Jan - phoned call centres 13 times- eventually a technician send out on 8 Jan - he found transmission problems- still waiting for vodacom to respond and tell me what they are going to do. Phoned again yesterday and today - also tried regional office in PE, but when ...
My account has been R500 per month for the last year. Suddenly this month it is R5000! How come they don't protect us by capping? It was data downloads apparently, but I download every month, and it has never cost R5000 per month!!! If someone can hack a a phone and download data, will I be liable? ...
I applied for a contract on monday, i was told i would be notified of the outcome on the next business day. it is thursday now & the end of business day and i still haven t receive any feedback. You need to be accurate in telling a customer about the turnaround time. (Cellc was much faster, ...
Please people whatever you do, don't even consider business with Vodacom ever. I've been successful in sending this complaint to companies to expose their service. 35 e-mails later and still no call from the MD even though he was included in the e-mails, after i begged him to call me, not even from ...
In September 2012 The contract was moved from another company to mine and the request to move to a lower package (500) was also made. The contract was moved but the the package not lowered. All the docs and forms were sent through as requested but was not informed that this was not done. The line ...
Vodacom has become really pathetic and I have never had such terrible service!!! I upgraded my contract and then what I was told was completely a lie... I am paying over 500 Rand from R 369 and now they Don't want to assist me, I want this to be corrected!!! Is this how you trap customers... Its ...