Its been 24 hours, and I have phoned Vodacom 8 times to have 1 person tel me: 1. Yes that is the correct name for the product 2. Yes this is how everything works Shannon Steenkamp at the data call center for vodacom was the only person I spoke to that even knew what was going on. I am horrified ...
In and during December 2013 I upgraded my cell phone contract through the call centre and at the same time changed my 1gb data contract of R99 to the R69 option. The next day I took delivery of my S4 and decided that I don't want to change my data contract to the R69 1gb option, but instead stay on ...
MY CONTRACT WITH VODACOM EXPIRES JANUARY 2014. I HAVE DECIDED NOT TO RENEW MY CONTRACT WITH VODACOM, BUT JUST GO FOR THE PAY- AS- YOU- GO-OPTION. ON THE 25TH OF NOVEMBER 2013, VODACOM PHONED ME TELLING ME IT'S TIME TO GRADE UP. AS I WAS NOT INTERESTED, THE LADY SAID IT'S ONLY AN UPGRADING. THEY ...
VODACOM HAS CANCELLED MY CONTRACT ON THE 10-01-2014 DUE TO NON PAYMENT WHICH I AGREE TO, HOWEVER I HAVE CALLED INTO THEIR CALL CENTRE TO QUERY WHY WAS NOT NOTIFIED ABOUT MY CONTRACT BEING SUSPENDED AS PER THEIR PROCESS AS DISCUSSED WITH A AGENT 3 SMSES SHOULD HAVE BEEN SENT BEFORE SUSPENDING A ...
Called Vodacom on Tuesday, 7 January to log a service report as I needed an additional data contract number loaded to my contract profile online. Service report number S3-04VZR-RWNAL. I received an sms when logging this call saying I would get feedback in 24 hours. I called them again on Friday, 10 ...
I've had none stop issues with Vodacom from the day I started my contract, first week of having the S4 it was faulty, screen flashed all the time, I had videos to show how the screen flashed and they refused to replace the phone even after the contract stated that it should be replaced if any ...