ONCE AGAIN I AM ONE OF A HAPPY CUSTOMER, MY PHONE IS BACK ON PREPAID AND I COULD NOT BE HAPPIER.THANK YOU FOR FOLLOWING UP WITH MY COMPLAINT . MODDY THANK YOU FOR AN AMAZING JOB AND KEEPING YOUR WORD. KIND REGARDS PATRICIA ...
I sent my phone (nokia n8) for repairs at the Sandton branch on the 24 of February. I was told I would be sent a quote in a few days, on the 4 of April I received the quotation. I accepted the quote on the 7th. I was told I could expect the phone back that Friday (15th April). When I visited the ...
After numerous fallbacks with Vodacom service, I issued my phone in for repairs in November after fighting for over a month i was given a replacment of the Nokia E7.This was said to be new, but had no packaging or anything to prove this, I accepted but informed Tracy & Rochelle, if i have ...
This is now the 3rd time I've complained in the last few weeks about the service I'm getting from the USELESS Vodacom. They obviously don't give a at all about their individual clients - once again - THE RECEPTION IN MY HOUSE IS ALMOST NON EXISTENT. I experienced dropped calls on an HOURLY basis, ...
Please refer to your call recordings to the Call Centre from number 0829266977 at 11h57 and 12h00 today 25/03/2013. o First call: Magdeline Magube put the phone down in my ear. o Second call: Ivy Matlou had her own agenda. Thought she was speaking to a 3 year-old who had no clue as to what the ...
I logged a call on the 14 March 2013 for Vodacom to supply me with Itimized Billing for about 3 months Ref S3-TKU22-2VYD6 I asked in the letter they requested to pull it from the 1 of December 2012 till 14 March 2013 that means I will pay R22 for every month wich I did and they billed me for it. I ...