Calling 111 is a degrading experience. Who wants to listen to Shosholoza loud music for up to 40 minutes without any response?! Please Vodacom call the SARS call centre and listen to the way customers want to be treated. At least Inform your customers how long they will have to hold on! All I ever ...
I sent my Black Berry into Vodacom at Reds Mall in January to be fixed. After 3 weeks I followed up as no one contacted me I was told my phone could not be fixed, I would be getting a new phone. The phone I was given was not new, it was a 'refurbished' phone. I used the phone but really struggled ...
I ordered my upgarde cellphone at the end of the week ending 15 March - I provided all the details regarding my delivery in JHB - On the 18 March I was contacted by the courier company to ask for my address because they were in Durban with my cellphone - The phone was supposed to have been ...
I recently phoned to find out what was wrong with my wifi settings a lady there told me that for the third time she will send me the settings and I must wait 24 hours for it to be activated. I phoned back and told them that I wasn't happy with the service and I felt they made no effort to help me. ...
I entrusted my iPhone to vodacom for repairs because the battery was getting extremely hot when I use the phone, it has been doing this since I got the phone. It was not as bad in the beginning but has been getting progressively worse. I decided to have it resolved as I have only had this phone for ...
Please get someone to call me about my account problem, I need to pay my account, I would like to know how much I owe. Looking forward to hearing from you. please dont keep me waiting any longer. ...