I went to your Menlyn branch Friday evening. I only wanted someone to help me set-up my I-phone's email. I require a password which I cannot even remember when I last used. It could be 15 years ago. I asked the gentleman to use my vodamail email address to get my details and provide me with the ...
When I try to call the Vodacom Porting Call Centre, in order to port away from Vodacom, it keeps getting disconnected 11 seconds into the call. One would believe that Vodacom is doing this on purpose. They are trying to make porting out as difficult as possible. Further evidence of this is that ...
We bought a simcard on Tuesday last week and Rica' on Wednesday. We received a msg stating the sim has been activated! but we could not make any calls only received calls and msgs. We have spent more than 10hours on the phone to vodacom and visited 2 vodashops to sort the problem and every time ...
Dear Vodacom, Recently I logged a complaint about the lack of 3G or any form of data connectivity in the Witbank area. One of your people phoned me, explained the so called" plan of action and I was offered a discounted rate. Now that said, I am still very VERY unhappy and trust me I am busy ...
I have an off-peak 120 account which was used by one of my children as a 3G card running up a massive bill. I sent a request through to Vodacom to look at the bill and what they are charging me - R9 000 odd for 4GB (you can buy 5GB for less than R700 from them) - as I find it rather excessive. 25 ...
The following complaint was sent to Vodacom on 11 March and then again on 19 March - no response has been received as yet "I am based in either Melkbosstrand (near Cape Town) or Cape Town city centre and have a complaint that I can never have a proper Skype call (never mind a video call) as ...