After hours at Vodacom Killarney, five emails and numerous phone calls, no one at Vodacom is prepared to help me with my problem. On my last contract I accumulated over 300 minutes in talktime. Because I had to renew my contract, I opted for a Top up 99 because I was not using all the minutes. No ...
If you think Vodacom has any form of "customer care" you are mistaken. Their continual dropped calls is costing clients millions making Vodacom very rich. Try and get help from a customer care agent for your upgrade - they just refer you to a web site as they are completely ingorent of ...
I handed my Samsung s2 phone on 11/03/2012 after having handed it in 4 times before. The third time they did not even open a new Job card because as I was collecting it I switched it on and it froze on me again. The phone comes back with worse problems every time they try fix it. They tried system ...
This is the second time i am reporting this same issue, of no signal at my house, every time i report it to Vodacom i am told it has been handed over to the networking devision and that the networking team has tried to get hold of me, i had on missed call about three weeks ago the phone rang for ...
I signed up for a special in December @ Vodacom Shop in Greenstone for the following: 1. HP 58 Compaq laptop 2. Samsung Pocket and 3. Wifi - all for the price of R299 pm. I am being billed for the laptop and Samsung phone seperately while the contract signed was for R299 when the stock arrived in ...
I took on a vodacom smart standard contract with vodacom4u in fourways mall. the promotion was to receive a 1 gig promotional data bundle for the first 3 months, and from then onwards receive the standard 300mb of data. I have taken an additional 500mb data bundle. once the contract was active, I ...