I phoned the upgrade centre the 10th of march to upgarade my contract, on the 15th i recieved the wrong handset, and immediately phoned the upgrade centre to inform them, they said they will arrange a pickup for the handset and only when they recieve the handset they will issue the correct one. i ...
Since the middle of February I phone Vodacom numerous times with a problem is still not resolved. I am on a 24 month business contract. Since January the data bundle (110mb) that was linked to my contract disappeared. On the 20 March I recevied and SMS telling me a credit note for my account has ...
I went into Vodacom for a contract port from mtn on 19th feb And dealt with Kyle Hankey at your Vodacom store in canal walk Cape Town I have email confirmation from mtn that they approve it the same day Yet no one from Vodacom ever called me back After 5 weeks I went back to your store to find that ...
Still awaiting feedback for my request from the 7th of march for my phone-Tried calling the call centre several time they don't know whats going on. I sent a email directly to vodacom they say feedback with in 2 days still waiting.00146a8KMNCQ9HGF-that's my reference. Do you really think this is ...
Since 1 Feb I've had very little internet connectivity at my house. And even the cellphone regularly doesn't work. They keep on closing the complaint without fixing the problem. I've had to use my CellC phone and buy 8TA airtime. ...
I have been a Vodacom customer for the last 9 years with the same mobile number. I am currently on my 24th month of my contract and hence attempted to upgrade and migrate my package with Vodacom Direct's upgrade department as I had selected a special from the internet promotion. Needless to say, I ...