Customer Care at Vodacom contacted me after my complaint on HelloPeter ( /- R40 000 had been take out of our bank account by Vodacom (?) Yes, I am told you were on "top-up" which limits your usage per month (not allowing the 300 connections per day for which they billed me. So the amounts ...
I was misled twice by Sajid at the above mentioned Vodacom Chatz. During my first visit I chose a different contract to my existing one. I also chose a new phone. When I received my first monthly bill, I was shocked to hear that my bill was so high because I had to pay monthly installment on my ...
Today i received the worst service from Vodacom Shop G5, The Bridge, Port Elizabeth. At 09:57am, the entrance doors of the store was open halfway. I looked inside the store and saw 2 customers been assisted by the Vodacom Employees. I then entered the store and a sales consultant (Sandi-Lee ...
I took out a contract a couple of months ago a top up 500meg, i got a statement of my account and is R2900. i called vodacom service centre and they advised that it is an open contract, i have the contract that i signed and it clearly states that it is a topup contract, they are going to debit my ...
I would like to complain about my bad network coverage for my 3G dongle, my cell phone coverage and my boyfriends ipad, all under vodacom accounts. we get very low signal in built up areas and little to no signal at his home in northdene, queensburgh. the new add for vodacom states that you get ...
Dear Consumer Commission, Re: Official Complaint against Vodacom SA Recently I informed Vodacom SA of my intention to cancel my two contracts with them and keep my current numbers. They emailed me the attached quotations regarding the cancelations. As you will see, the amount are absurd! I have one ...