In response to a request to migrate my out of contract data bundle, my account appears to have been illegally upgraded by persons unknown at an unknown branch, all of which is very concerning. This only came to light when after trying to change my out of contract data bundle to a pay as you go I ...
From November 2012 I've had nothing but strife from Vodacom and affiliated call centres and stores. The latest stems from cancelling my contract which ENDED in January 2013. A few days after the contract ended I applied to cancel it fully as I do not use the number and had not found any phones I ...
I have been due for an upgrade of my contract, which I have carried out at the Vodashop at Norwood mall on the 14-03-2013, where by I was issued with a new phone BB 9360, once I opened the packaging, I noticed that the scroll bar button on the phone was quite loose, as if it was going to come ...
Vodacom invoiced me illegally R100 every time when a debit order bounced back from January 2013 till March 2013, thats R300 for Debit orders that bounced back?? I DEMAND PROOF ON WHERE I DID AGREED TO VODACOM TO GIVE THEM PERMISSION TO INVOICE ME R100 EVERYTIME WHEN A DEBIT ORDER BOUNCES BACK (LACK ...
I took my phone in on 5 March to Vodacom in Tygervalley Mall, within a day or 2 a sms was sent to say it has been sent for Higher level repair in JHB. A few days later I got an sms for a quote of R2052 for physical damage. I explained to Este and Ishereen, that my phone got excessively hot while ...
I've been trying to port a klient from 15 march 2013 and vodacom assisted me with it they said the klient will be on the vodacom network by tuesday morning (26/03/2013) the customer is still on the mtn network!!! things can't go on like this!!! put this customer on the vodacom network TODAY, NOT ...