I received, on upgrade, a brand new Huawei Ideos x5 last year around august. when i asked to upgrade the os to 2.3 gingerbread, they said that the moment i upgrade it by myself i lose all warrenty. i then asked them to do it for me then. they said they would get back to me, however to this day, ...
I had a break in at my house & 1 off the items that were was my late husbands cellphone, he passed away 2 years ago. I contacted the blacklisting department, completed the form & send it through on 22nd March 2013 along with I faxed through a copy of his ID, death Cert, my ID & the ...
Took my Bold 9790 which is less than a year old to Vodacom franchise Orbit in Kloof Street where purchased.. Phone had been rebooting of its own and battery went from fully charged registered as dead while still charged.. Despite me checking software shop said was probably software - so they ...
Sent phone in to them (not charging) they come back water damage pay R2700 . These guys should all hang their heads in shame worst service provider in SA in any industry. They made no effort to have phone checked out and actually tell me what is wrong since i am a paying customer. My phone was ...
We have a problem in our area since Late 2012. If u call from one vodacom number to another vodacom number your calls just get dropped for no reason. Sometimes I have to phone someone up to 4 times just to fininsh a simple conversation. I have contacted vodacom in October 2012 and again this ...
On the 19/01/13 I received a sales call from the Vodacom sales department. The sales person said Vodacom was calling me to thank me for being a loyal client for so many years and they have been monitoring my usage patterns and have decided that there is a contract plan that would be suitable for ...