I live in a Lifestyle Estate (Avalon) and have very poor 3G Signal while my neighbor has no problems. I am in contact with Vodacom from January 2013 and every few weeks the phone me and ask the same question: "are you satisfied" I have asked them many times to send a technician to attend ...
I have business contract with Vodacom and I have been their customer for almost 10 years, I'm not happy with the manner which I had to be inconvenienced by my service provider who claims to "make you smile" whilst it is just a publicity stunt. My problems started when my instrument ...
We had problem with Tygervalley branch for years now. Mrs van Heerden told me that she can not fix my mobile car charger or give me a other one because i don't have the package anymore when I ased her does she keep all her packages she replies YES. That is bad service. Vodacom doesn't care about ...
Shutter failure experienced with iPhone4, under guanantee, sent to Advance Repair Centre in Johannesburg, informed that "liquid or physical damage is detected on your handset it voids the warranty and a quote is generated" I dismissed the claim that the handset was water damaged and ...
Vodacom just informed me that my data usage is R4500 this month, as there out of data rate is R2p/mb I usually get an SMS telling me my data bundle has expired, I didn't in this case, which I can prove. Their response is essentially, tough luck... Cell C's out of bundle rate is 15c p/mb so there is ...
On two separate occasions within the same week I went to the Vodacom store in Canal Walk to see my options with regards to an internet contract. The first occasion I wasn't greeted at the door & when I asked one of the male staff for help he told me that he couldn't really help me (then I have ...