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Vodacom
Found 17197 reviews / complaints
Page 2317

Vodacom
Poor customer care from Vodacom

I bought a blackberry 9900 on sept 3 2012. It has been sent in for repairs @vodacom sandton on 14-3-2013 this is 6 months after the purchase. The have said they cannot repair my phone and will give me a refurbished one! I do not agree with this since the phone has never been damaged by myself but ...

Vodacom
POOR CALL QUALITY

CANNOT RECEIVE CLEAR QUALITY CALLS, EVERY SECOND WORD IS BREAKING UP AND WE ACTUALLY ASKING PEOPLE TO CALL US ON OUR LANDLINES. WE HAVE 15 NEW CONTRACTS SIGNED AND FROM DAY ONE THERE IS POOR QUALITY AND WE CANNOT USE OUR PHONES AND RESORTED TO OUR LANDLINES. THE ENTIRE AREA HAS POOR SPEECH QUALITY ...

Vodacom
BAD CALL CENTRE SERVICE

I tried getting my account balance from the call centre as I haven't received my statement in the mail due to the strike by the post office. I spoke to 2 persons at your call centre and where told that the info I gave them where not correct and they couldn't access my account. I gave them my ID and ...

Vodacom
Easy question. No response

I sent an e-mail about a month ago through your web site, but received not response. 1. I have an Internet contract with Vodacom (ONLY INTERNET) 2. For months I have been able to log into Vodacom's web site [URL Removed] and check my remaining data balance. The balance was shown at two places: a) ...

Vodacom
Incompitant Vodacom, Shame

I called Vodacom for an upgrade on the 18 February for a Samsung Galaxy 3. i gave them an alternative number to call me when they deliver, this was meant to have taken 3 - 5 working days. I then calld after a week of not recieving the phone and was told that my phone was returned by RAM to the ...