Today I received a call from account person questioning my integrity of my previous telecom to another account. Like I said since all calls are recorded why even call me with such rubbish. I did not say what I was implied to have. Another of my first complaint about excessive data use due to ...
This is not the first time my family & I have had to endure such appalling service from Vodacom and Vodacom Repairs (VR) within Centurion mall and the staff members attitude does not help. I have taken my phone in for repairs 2 weeks ago. This past Sunday, I enquired about my phone at the VR ...
25 Feb 2013 I spoke to the call centre and asked about moving my antenna from one factory to my new factory 15m away. I was informed that the Contractor will contact me in 3-4 working days. After many many many messages and phone calls to Vodacom, the contractor finally called me last Friday, 22 ...
A staff member of mine, discovered that someone had opened a vodacom contract on his name. The account has obviously not been paid, and when he discovered the existance of the contract he contacted Vodacom to have it expunged from his name. He was informed that he needed to make an affadavid to the ...
HTC handset was booked in for repair early in January 2013 with a cracked screen. Phone is still not repaired despite quote for repair being accepted and numerous attempts to determine what is causing the delay. It appears the problem is administrative - i.e. they do not have a clue what they are ...
I was experiencing 2 problems with my phone, one of which was that it loses connection during the day so people are not able to get hold of me but there is no way of knowing this has happened unless I actually make a call. This results in me not being contactable during these times which is a big ...