I was advised that my daughters contract is due for an upgrade in march. As the waiting period for an Iphone5 is very long I was offered to open a new contract in January, pay for 2 months both contracts and can than cancel the iphone5 number, have the old number transfer for the iphone5 with the ...
My secondary data contract with vodacom expired 16/03.I requested the cancellations call centre to convert it to prepaid in Jan. I then followed up with a number of calls in Feb & they confirmed that it has been flagged to be converted to prepaid whn it expire. I was shocked the 1st of this ...
I purchased a brand new blackberry curve mobile phone from Vodashop in Craighall Park in 07/03/2012. Since I have bought the phone it has given me nothing but problem after problem. The phone has been in at the very least for repairs four times for extended periods of time. The last time I gave the ...
I have 5 contracts with Vodacom yet for the past 2.5 months, we cannot receive or make calls on our Cellphones. I cannot even get through to the Customer Care line. If I try to call someone, I am lucky to get hold of them after 16 or more attempts. We are paying for a service that is nonexistent. ...
At the end of Feb 13 a Vodacom debited my bank account with an amount approximately 3 times what was due to them. It turned out that in incorrect cancellation fee was debited to my account. From the end of Feb to date I have spent in excess of 3 hrs on the phone speaking to various consultants in ...
I was just phoned by someone from vodacom (suspected) trying to sell me a contract. I am currently using pre-paid and was not in the least bit interested. She didn't introduce herself, mention where she was phoning from, ask my name and kept calling me "My Luvy". If she had introduced ...