After complaining now for the third time i hope this would be my last. Seems to me every-time I complain something even if its small happens and progress is made. I would want a vodacom representative to contact me and keep me up to date as to when my money could be expected. after my first ...
I Upgraded to an iphone 5 with LTE in late Jan 2013, The Phone worked perfectly until Vodacom did the carrier update and the new IOS to support LTE, Since then if I try use the phone it will drop into a No Service mode and requires a reboot constantly. sometime 5 or 6 times a day, I spoke numerous ...
I am a Vodacom customer for the last 10 years. I have a contract currently with Vodacom and i am due for an upgrade on the 22nd of May 2013. I requested a premature upgrade with the store I have been dealing with for the past 4 years in respect of my contract with Vodacom. However, the gentlemen at ...
When i went to get a new contract i wanted a LTE capable phone. The sale person told me that the samsung galaxy note 2 was LTE capable. I found out 4 months later that my phone wasn't LTE capable. I was happy with the phone beforehand but the situation of finding out that i was promised one product ...
I upgraded from a BlackBerry to an iPhone 5 in December last year. By pure luck I just found out that since my upgrade I have still being paying for BES, although I don't have a BlackBerry anymore. Does Vodacom not realise that if I upgrade to an iPhone I will no longer require BES??? I did my ...
I just got a VERY nasty shock. I usually have a cellphone bill between R200 -R400 and just got a bill for close to R1000!!! I log into vodacom to see an amount owing of R1800!!! How can this be? Attribute it to out-of-bundle data charges of R2.00 per meg and NO sms to let me know that I am being ...