I went 2 to apply 4 a phone & had all the required documents i.e passport with a valid work permit which expires in 2015, proof of residence & a 3 months bank statement. I was told that my request will be processed within 4hrs & that i will receive a call from the manager within that ...
I need someone to contact me ASAP re a problem on accounts that is still not sorted and for the 3rd time OUR PHONES HAVE BEEN CUT OFF due to arrears that i cannot get explanation for. I was contacted unfortunately on a day I had a family emergency, I have since phoned vodacom 30 times but no-one ...
I renewed my data contract with Vodacom on the 4th of March changing it from a 500meg open account to a 3gig top up contract, but the sales person failed to inform me that the renewed contract is not immediate, but only start on the 1st of April! The consequence is that I stayed within my 3 gig ...
MISLEADING INFORMATION WITH REGARDS TO SAVING MONEY ON ACCOUNTS. MIGRATED LINES FROM ONE CONTRACT TO ANOTHER AND THERE WAS NO SAVING WHAT SO EVER. MIGRATION DEPARTMENT CHANGED THE CONTRACTS WITHOUT DISCLOSING THAT INFORMATION. ONLY DISCOVERED THIS ONCE I WENT INTO A VODASHOP TO UPGRADE. BOTH MY ...
I need to cancel my vodacom contract as I am moving to a better special at another provider. I have been trying to get hold of somebody at the cancellations department for 5.5hrs now, spending between 3 and 10 minutes each time waiting to be put through to an operator. This is completely ...
Monday - 25.03.2013, I requested a new contract. I was told that the phone will take 3 days to come in (This was the info received by Kevin the Sales Rep). When I went there yesterday - 03.04.2013 - There is still no phone. When Kevin checked, he noticed that it will only be at the warehouse ...