This started in November 2012, when I received a bill of 6000 for data usage despite there being a block on the account. Was told that when I had the block put on by the branch they did not do it, but I need to pay and they will sort it out. Then upgraded from 500mb to 3gb, and although it was ...
I am fedup with Vodacom not honoring their contract agreement with me, they do as they please and when they please and they still make you feel like dirt under their feet, when we as consumers mess up they are quick to give us a lashing, I personally think that as consumers we need to take stand ...
I CAN NOT BELIEVE HOW UNHELPFUL AND WHAT A BAD ATTITUDE THE STAFF AT VODACOM CAMPUS SQUARE MALL HAS. WHEN I ASKED THE LADY AT THE COUNTER THAT WAS NOT DOING ANYTHING ABOUT ASSISTING WITH TOP UP PACKAGES SHE LOOKED AT ME AND SAID WHAT DO YOU WANT??? WITH A LOOK ON HER FACE AS IF TO SAY WHY ARE YOU ...
I signed a contract with Vodacom for 24 months, the agent helping me, Jo-anne, created two deals, one for 24 months and the other 36 months. She then activated the 36 months deal which has a totally different product to what i got. I have tried contacting Vodacom complaining about this issue since ...
My voice mail is not working for the past 2 weeks now - it's my business phone, so nobody can leave me any messages. When I phone 121 it tells me "this service is temporarily unavailable, please try again later" I phoned Vodacom customer care twice now, they said that they have fixed it ...
Unbelievable!!! i bought the Samsung Tab 2 from Tygervalley. no one offered to assist me with setting it up and i could not connect to the net. called telephonic support but was told to take it in to where i bought it. Got there and was told they can assist me but will CHARGE me!!!? you sold me the ...