I feel that Vodacom is really regardless and unreasonable and will take any opportunity to get money out of you for really simple things that could have been resolved. They are very quick to blame and say you are liable for your account, doesn't matter if it went over a call limit or not., and not ...
I bought an Top Up Contract at on line at the number 082 1950, the deal was finalized on the 20 th of March and was told delivery would take 2 - 5 working days. I have tried calling the number (082 1950) holding up to an hour and then get cut of!!! Now I am told that my package was returned to ...
Had a issue which vodacom upgrade which lead to incorrect billing due to the lack of informatiom i received from the consultant which clearly just wanted a sale! this has being going on for months where my number keeps getting blocked i call every 2 weeks to explain myself to employees who clear ...
Went today to sign a new Vodacom contract at Hi-Fi Corp and spent 2 hours in the store. Credit vetting etc. was successful and then came the shocker, they want bank stamped original bank statements for the past 3 months. What happened to saving the environment and the fact that everything nowadays ...
I am beyond shocked at the level of service and unprofessionalism I have experienced from Vodacom recently. At least when I call the call centre, the consultants are always polite, professional & sort my issues out promptly. But the Vodacom store in Sandton upper level is just a SHOCKING story! ...
I have not had a phone since the 18th of February, I wrote on Hello Peter with this regard and received a response saying that someone would contact me, no one has, I was recently contacted by the store in question and told I have been given a new phone and so excited and pleased I went to collect ...