Vodacom
3G service
Numerous complaints, calls and still this service provider gets away with billing people for a service that does not work! Where is my right as a consumer? ...
Numerous complaints, calls and still this service provider gets away with billing people for a service that does not work! Where is my right as a consumer? ...
I phoned the call centre needing help with a sim swap, as i had lost my phone on Friday 12/04/13. I then went to buy a new phone on Tuesday 16/04/13, the phone was ricared and everything, got home called the call centre, i was asked a few security questions eg. (1.)Name 5 numbers you have dialed in ...
I keep on getting sms offers from Vodacom that I don't want. I 'opt out' by replying STOP to 30600, and get acknowledement that I won't be contacted again. I have done this NUMEROUS times, yet the spam sms's keep on rolling in. I cannot understand how Vodacom can implement a marketing strategy that ...
I took a contract with Vodacom @ a gamestore in 2011. There was a debit order set for this to go off every month, this was happening. My phone then got broken and I had to take out a new contract. After 4 months I didn't see the debit orders going off my bank account any longer. I went into the ...
My teenage son's cellphone was during an attack on him and I phoned to block the SIM card on Friday 12 April. I spoke to a customer service consultant by the name of Ellen (or something similar - she had a heavy Xhosa accent and couldn't speak clearly) who assured me that she had blocked the card. ...
I took out an extra Month to Month contract on my (then) existing contract. I only took the prescription and NOT THE handset as my main contract was expiring. When I phoned to give notice for the month to month contract, they told me that it is a 24 month contract after I requested a month to ...