I've taken my USB Modem to Vodacom Repairs (heating up and dropping connection). After a technician assessed it, he called me saying that the USB Connector was damaged - not covered by guarantee and the manager said that this is considered negligent/miss use of the product. All I've done with the ...
I just want to state my dissapointment concerning the fact that money is being deducted from my account after cancellation has been made. I emailed Vodacom on 05/03/2013 stating that I want to cancel the value added services since it is going to cost too much. They replied and said they are going ...
I got an upgrade on my phone in January of this year. I got the new Samsung S3. The very next day i was back at the vodacom Paddocks because it didnt seem to be working (calls were going straight to voicemail). The sales assistant took it apart, rebooted it and said it was fine, and off i went. The ...
Dear Vodacom, In January this year I signed up on "opt-out" so that I do not receive spam phone calls. and everyone else has stopped calling me but you. I have been getting numerous calls from "vodacom" and if they are not vodacom, then vodacom gave them my details. because they ...
Vodacare Westgate has no care for customer service my phone was booked in their 5 days ago for repair IMEI: 357606043669921 I phoned today 17/04/2013 to check the status of the repair only to be told that the phone hasn't even been booked in cause it is apparently black listed, So I phone Vodacoms ...
I have had it to the limits with Service providers who pass the buck. I was subscribed to content services (R50 a month and more) and i didnt even suscribe as the SIm card is in a tablet with no sms features or call capability. Vodacom are like a bank that takes your money and waits for you to ...