I have posted 3 complaints on Hello Peter and also a few on Vodacom's Facebook page. Send complaints to ceo@vodacom. The only feedback is the post they place replying to my complaint saying they will contact me soon. Thereafter they do no effort to contact or fix the mistake. Look at the ratings ...
On 11 March 2013 I called Vodacom Direct to upgrade my contract. I received my new handset on 12 March 2013 via courier. I found the sim card slot mechanism to be faulty and reported this to Vodacom on 15 March 2013. I was told that my handset (Samsung Galaxy Note 2) would be collected and a new ...
I upgraded to a SG3 in September 2012 and I was advised I will no longer be charged for blackberry services. However to date I am still being charged R95 a month. I do not use the blackberry and I would like a full refund for this service that was supposed to be cancelled. THATS R95 X 8 MONTHS a ...
I'm tired... no actually I'm fed up with battling!!! I had a problem with my scroll button not working and send the phone in for repairs. I waited about a week to receive a "new" phone cause mine couldn't be repaired only to find out i got someone else's rubbish that couldn't be fixed (a ...
I called the sales department of vodacom 1950 on my cellphone as i wanted to get new contract with a tablet. The lady proceeded to ask security questions as always... but when she asked for my banking account number i was thrown a back as ive never hadto supply my id number and my bank account ...
I have 3 different vodacom contracts of which 1 expired Oct 2012. I requested that it be converted to prepaid on 1 Feb 2013 after which i was sent a migration quotation which i signed and sent back. In march i noticed that i was charged again so i phoned Vodacom and complained that the contract ...