Having been with vodacom for many years on pay as you go, I finally decided to get a contract, and this way get a new phone. Samsung pocket. Since November 2012 I am still waiting to use the phone effeciently. I have stood in the long cues at the vodacom repairs 5 times. I have had to top up on my ...
I was a loyal vodacom customer for 15 or so years with a business account of approx R2000 to R3000 per month I wanted to cap my usage so I went to the vodacom shop in Howard centre in pine lands where is was told the best way was to convert my business package to a prepaid top up package which ...
I am absolutely horrified by the service i just received at the vodacom repair store at Cresta. I have not been able to receive calls for the last 2 months and have logged numerous incidents with the call center and today after waiting in a long queue the lady who eventually helped me just sat ...
Lodged a previous call online with Vodacom via their website - no response. Filed a Hellopeter complaint - they said they will call - call never came. They sent a sms customer service rating - fail. They are useless at customer service - lots of promise - no contact. ...
Since this month Vodacom shops in Pretoria would not allow any payments over the counter. I have been doing it so since I have had a problem with my debit order account, which is about 5 months. After visiting a Vodacom shop, the advised me to go to another one in Pta, which I did, only to find ...
Hello, I requested cancellation for my contract a month before but I received a invoice with the subscription for April for full month. My contract has expired on the 5th so I supposed to be charged for only 5 days not a full month because in April 2011 when I signed the contract I was charged and ...