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Vodacom
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Page 2105

Vodacom
Arrangement not fullfilled

I called on the 19th of April to make an arrangement for only a portion of my bill to be extracted from my bank account and will pay the remainder within next month on the 22nd I got a sms saying I should call subscriber collections on 1946 after 05/05/13 with a name attached Theo Letley. Thinking ...

Vodacom
Helpful and Can-Do attitude

Good Day My wife had experienced a series of problems with Vodacom recently which ranged from the staff responsible for their website to individual branches (Woodmead, Greenstone... as mentioned in my previous Vodacom report). She was assisted finally by a Customer Care consultant; Rashieda ...

Vodacom
Misleading Sales Person

In March, a sales consultant from Vodacom phoned me with an offer to migrate from a top-up 315 package to a Smart M package. In the conversation with the consultant, she informed that the Smart m package is a hybrid of Top-up package and Open contract. She said I am able to put a soft lock and top ...

Vodacom
CONTRACT CANCELLATION

I currently have 9 months left of a two year contract. The contact ends in February 2014. The contract is a talk 240 contract that I took over from my previous employer. I have a new employer with a new phone and wish to cancell the old one. I visited the Vodacom service center at Sandton City with ...