On 19 April 2013 i applied to get my daughters contract upgraded. They promised to have the phone delivered within 3 to 7 working days, 30 April was day 8, i called the upgrades department today and they informed me that the courier could not get hold of anyone, they have returned the phone, i gave ...
We recently requested to transfer our business's line from contract to prepaid. The transfer was arranged to happen today and Vodacom, instead of completing the transfer as requested decided to cut our line. When I phoned in to resolved the problem they casually told me it was due to RICA and that ...
I have tried endlessly for weeks to get my voice mail set-up and have been in to various vodacom stores. Your 121 service does not work, when phoning from my cell, it tells me that my voice mail is not set up and to phone 121 from my cell once, goodbye., that is what I have JUST done!!! Then I was ...
Vodacom is creating a bad record for me on ITC and it's not right. My sim card was converted back on prepaid which I was happy about but now am still getting statements for that account which is irritating me. I was mislead into taking a product that I didn't need and now it's haunting me. ...
My Vodacom contract is finishing today and at around 10:40 my service got cut off. During the middle of a business day! I phoned Customer care after which I was told there is nothing they can do as they are migrating my number to prepaid. The problem is, how do you do this in the middle of a ...
Good day, I have had a terrible experienced with Vodacom Columbine Square for incompetent service no product knowledge. I upgraded on the 20/04/2013 at the store and the Sales advisor (Lucky) was my assistant he processed everything as agreed. He advised that if there was a problem with the phone ...